Top qualifying questions to ask your A/C Contractor.

As most of us have experienced, we have either been burned or know someone who has been burned by a contractor. In today’s day and age, unfortunately you cannot take everyone at their word, which is why it is important to do your homework and ask important questions. This will help you qualify the air conditioning contractor you are looking to hire, whether it be a simple repair or complete change-out.  Below are a list of questions you should ask your Jacksonville Air Conditioning Contractor prior to hiring.

  1. Are you a licensed contractor? In the State of FL you are required to have one of the below license types:
  • State Certified Class A Florida HVAC license - allows you to work anywhere in the state of Florida. You must have workers comp, pass the exam and meet educational and on-the-job requirements in order to qualify for this license.
  • State Registered Class A Florida HVAC license - allows you to work in local areas where local requirements are met, and you can work on any size unit. You can contact the local government for details, but you do have to fill out a formal application.
  • State Certified Class B HVAC license - you can work anywhere in the state but must have workers comp, pass an exam and meet other educational and job requirements. You are limited to working with cooling systems that are 20 tons or lighter, and heating systems that are 500,000 BTU and lower. You must also be 18 and have a four-year accredited degree and one year of experience (or 2,000 hours of service), or four years of active experience before you pass a state exam.
  • State Registered Class B HVAC License - you can only work in local areas where you meet local requirements, and are limited to working with cooling systems that are 20 tons or lighter, and heating systems that are 500,000 BTU and lower. You'll need to contact your local government for details and submit a formal application for your license.
    (Above license information was provided by HVAC Training 101)

Make sure you ask your AC Contractor for their license information (i.e: License #). A licensed contractor will have no problem providing you with that information. You can also look up their status by going to My Florida License.

  1. Do you carry general liability or workers compensation insurance? If they do not, all their liability can become your problem.
  2. How many years have you been in business? Typically you will want to hire a licensed AC contractor that has been in business at minimum of 5 years.
  3. Do you offer any guarantees of service repairs? If so, do you cover both parts and labor? Most contractors will limit their warranties to around 30 days for both parts and labor.
  4. Can you provide referrals or happy customers? Most small businesses will provide you with 2-3 names of happy customers. You can also go online and do research to find out what their reputation is like online.
  5. Are you certified to handle Freon Refrigerant Gas? Federal Law, specifically (Section 608 of the Clean Air Act) prohibits non-certified operators.
  6. Are you members of any Air Conditioning Associations, either local or nationally?

These are just a few questions, that a licensed reputable air conditioning contractor will have no problem answering. Remember always do your homework and only hire someone that can validate their credentials. At A-Affordable Air we have been servicing Jacksonville residents for 25 years. We are a licensed, insured and certified to handle all of your air conditioning needs. Call us today for any questions or if you are in need of ac repair, service or installation.

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